CUSTOMERhealth

Hear it from the people that matter

CUSTOMERhealth

Happy customers are vital to the health of your business. Measure, understand and improve your customer experience to drive profit and make your business healthier! And our team of experienced market researchers are with you every step of the way.

Understand Customer “Health”

Easily monitor your customer experience and satisfaction. Understand what is important and what you need to improve to keep shoppers from spending their money at your competition.

Maximise Share of Wallet

Track how much your best customers are spending - and how to increase your share. Filter by state, location or your unique customer segments.

Text Analysis

Discover what your shoppers care about and what you need to improve. Leveraging sentiment analysis and text analytics, you can easily view the most popular topics, key words and phrases. Filter by HealthID, age, gender or customer segment - or let us notify you of the most important insights automatically.

Boost revenue from existing customers, guaranteed!

We’ll say that again… Our results are 100% guaranteed. If you don’t see an increase in sales from your existing customer base after implementing our suggestions then you don’t have to pay us a dime.

Benefits of choosing CUSTOMERhealth include:

Quality

Access high quality, real-time customer insights from short surveys that customers actually want to answer.

Prioritize

Identify the most vital insights using Artificial Intelligence, our team of expert data scientists and our iQ Engine.

Accuracy

Use our science-driven HEALTHiD score to get the most accurate measure of your customers’ “health”

Promotion

Capitalize on your promoters by sending them directly to review sites and social media.

Ready to hear what your customers have to say?

Satisfied customers spend 37% more