Easily monitor your customer experience and satisfaction. Understand what is important and what you need to improve to keep shoppers from spending their money at your competition.
Track how much your best customers are spending - and how to increase your share. Filter by state, location or your unique customer segments.
Discover what your shoppers care about and what you need to improve. Leveraging sentiment analysis and text analytics, you can easily view the most popular topics, key words and phrases. Filter by HealthID, age, gender or customer segment - or let us notify you of the most important insights automatically.
We’ll say that again… Our results are 100% guaranteed. If you don’t see an increase in sales from your existing customer base after implementing our suggestions then you don’t have to pay us a dime.
Access high quality, real-time customer insights from short surveys that customers actually want to answer.
Identify the most vital insights using Artificial Intelligence, our team of expert data scientists and our iQ Engine.
Use our science-driven HEALTHiD score to get the most accurate measure of your customers’ “health”
Capitalize on your promoters by sending them directly to review sites and social media.
Ready to hear what your customers have to say?